Passcode 

Passcode must be turned off. If this is not turned off, it will delay the repair.

Find My iPhone (iPad)

MacMan CAN NOT work on an iOS device with Find MY iPhone (iPad) turned on. If this is not turned off, it will delay the repair.

Data

MacMan is not responsible for the data on your device. It is likely, in many cases, your data will be erased during the repair or replacement of your device. 

Screen Protectors and Cases

MACMAN WILL NOT BE LIABLE FOR CUSTOMER'S AFTERMARKET SCREEN PROTECTOR OR CASE. IF DAMAGED OR REMOVED DURING THE REPAIR PROCESS. CUSTOMER WIIL RESPONSIBLE TO REPLACE THEIR SCREEN PROTECTOR AND OR CASE AT THEIR COST.

Hold Harmless

I will not hold MacMan, Inc. or its employees responsible for any data loss or normal wear and tear to my device during the repair.

Previously Repaired

IF YOUR DEVICES HAS BEEN ALTERED BY A NON-APPLE SERVICE PROVIDER OR HAS NON-APPLE PARTS INSTALLED IN IT, THE DEVICE IS CONSIDERED OUT OF WARRANTY. Apple will have the final determination of warranty and repair eligibility.

Damage to Device

Physical or Liquid damage is only covered by AppleCare+, some restrictions may apply. Devices without AppleCare+ will be considered out of warranty. 

Labor

A minimum $40 Labor Fee (plus tax) will be assessed on all iOS devices. This fee will be collected prior to the repair, unless said device is within the Apple Warranty or you have established terms with MacMan, Inc. Labor fees are non-refundable.

Repair Cost

All devices must be diagnosed before a firm repair estimate is given. Additional labor and or part fees may apply. Initial repair estimates may change and be re-quoted based on the repair needed. MacMan and Apple reservers the right to determine the level of repair needed.

Warranty Labor 

If your equipment is under warranty, and if there is "No Problem Found", or if the problem is not covered by warranty the customer is responsible for all labor fees.

Expedited Service

Expedited service will move your service repair order to the top of the list. This does not guarantee your service will be completed the same day. An additional expedited service fee of $75 will apply.

Completion of Service and Payment

Customer agrees to pay all unpaid service charges upon pickup, unless terms have been established. Any equipment not picked up within 30 days, from the time of completion, becomes the property of MacMan, Inc.

Labor and Service Warranty

If there is an issue once you receive your equipment back, contact us IMMEDIATELY. If there is an issue directly related to the reason the device was first brought in, we will look at it again, at our expense. Issues not brought to our attention within 10 days from pickup, will be treated as a new or repeat service issue and additional fee may apply. Because we cannot control what happens to the equipment after it leaves our care, software related problems have no warranty, but we will work with you to resolve the issue. Fees may apply. Most service parts will have a 90 day warranty.

Sales Tax

All service and service rates are subject to sales. tax.

NSF

There will be a $35 fee for all NSF checks.

iOS Service Terms

MacMan, Inc.

4677 Keystone Crossing
Eau Claire, WI. 54701

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COPYRIGHT© 2019 MACMAN, INC. ALL RIGHTS RESERVED. MACMAN, INC. IS NOT RESPONSIBLE FOR INCORRECT PRICING, PHOTOGRAPHIC, TYPOGRAPHIC OR SYSTEM ERRORS. Apple, Mac, iPad, iPod MacBook Pro, MacBook Air are registered trademarks of Apple, Inc.