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Family owned and locally operated.​

 

Founded in 1993.

 

Our employees are members of our community.


"​Thank you for supporting us so we can continue to support you!" - The Crew

"Our business grows through you, if you had a positive experience please tell your friends, if not, please tell me." - Mike Ohren

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Julie & Mike Ohren
Mike and Julie
Tianna K.
James C.
Tyler B.
David A.
AuGust R.
Andy L.
Sam G.
Gary Voss
Greg Tellijohn

Our
History

Our founder, Michael Ohren, and president, Julie Ohren, incorporated MacMan in late December 1993 and opened for business on January 3, 1994, after careful planning in their basement. The first office was small, about 12' by 20' off of West Clairemont in Eau Claire, WI. Prior to this, Mike was a certified Apple tech working at ComputerLand in Eau Claire, WI.​ "I traveled from La Crosse to Hayward and from Wausau to Hudson. I remember having a pager so clients could get ahold of me. ​I remember it well, taking out a small business loan against my truck. I never thought it would grow into what it is today, I was just going to be a Mac consultant." - Mike 

In the beginning, the business was focused primarily on supporting the printing and newspaper industries. Macs were the tools of choice for the graphic industry. During that first year, Mike was on the road a lot. Traveling from La Crosse to Hayward and from Wausau to Hudson fixing Macs, printers, and supporting Mac users. "It seemed like I was never in my office, so I moved the office into my home."

 

1995 - Mike had hair and Tianna started to learn computers.

Grand opening at the Hillcrest location. Over time, the business grew and Mike was doing more repairs and support for businesses and consumers. "I didn't have a storefront, so customers would drop off their computers on my doorstep. My living room was full of computers to service. Many of these customers are still customers today." - Mike

In 1996 while 2-year-old Tianna, Mike and Julie's daughter, was learning how to operate a Mac, Mike and Julie had a son Nicholas and Mike lost his office to his son! "I built an office and workshop in the basement to do repairs and support calls. I spent most of my time onsite working with customers, so my office hours were mainly at night." - Mike. This was also the timeframe when Apple authorized MacMan to sell Apple peripherals. Shortly thereafter MacMan became an Apple Authorized Value Added Reseller. With the increasing number of service needs, Mike reached out to Ken for help. Ken was a great help in the early days. 

It was about 1997 when the business moved into a small office suite at Heritage Plaza in Eau Claire. This allowed for Mike to hire employees, and it allowed for more room to service more Macs. It was in the Heritage office where MacMan became an Apple Specialist. After an expansion at this location, MacMan gained a small showroom to display Macintosh computers. "The iMac was a big hit!" - Mike

After six years at the plaza, MacMan moved to Altoona and opened an office on Hillcrest. This is where MacMan was able to have a larger service area and a small showroom. After six years this location was not enough, they needed more space. Later in 2009, MacMan moved to the Shoppes at Oakwood which is their current location.

It was in 2008 when MacMan first started providing Digital Signage solutions. "The move in 2009 gave us a platform and the space to display multiple signage solutions." Mike spent 6 years serving on the Digital Signage Advisory Counsel for the world's largest distributor, Ingram Micro. 

In 2017, Mike formed a business relationship with Jeff Van Duyn of Atmosphere North America and became the exclusive distributor of atmosphere-Healthcare and atmosphere-Hospitality for North America.

In 2020, during the COVID-19 Pandemic, MacMan was there to support Apple users and did not shut down. Several customers from Minnesota traveled to Eau Claire to have their Apple devices serviced. 

In 2023 Apple renewed our contracts for both Sales and Service once again, but this time we were also authorized to sell online. Having an Apple Authorized online store is quite a milestone in our history and a big change for Apple. shop.macmanstore.com will allow our remote customers to purchase Apple and a few other product lines from the Crew they trust without having to drive to the store. 

"Our business grows through you, if you had a positive experience please tell your friends, if not, please tell me." - Mike Ohren

1995 - Mike had hair and Tianna started to learn computers.

MacMan Opening

Grand opening at the Hillcrest location.

MacMan Store

Current location

4677 Keystone Xing

Eau Claire, WI. 54720

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Where are our customers?

While closing in on finishing our 30th year,  we did a little looking back to see where our customers live. Much to our surprise, our customers are spread out across all 50 states and a handful of countries. In the pictures below are pins representing each of our customers as of January 25, 2023 and as of July 2023 we have over 34,000 customers. Which pin are you? Thank you to all of you for supporting our family owned and operated business as we continue to grow. 

Customer Map 3.png

I love to hear success stories. Here is a special one. Thank you Josie for sharing and endorsing MacMan. Best of luck with your career. - Mike

WHAT OUR CUSTOMERS THINK

 

"Extremely friendly and very confident, helpful beyond measure. I highly recommend if you have a computer related question they will either tell you or find out for you. Very friendly atmosphere."

- Erin

"Brought my iPhone 8 in to investigate a battery issue. Tech looked it up, confirmed it was under a factory authorized repair and fixed in within an hour. Awesome"

- Brian

"Performed a quick system/PC reboot to fix problem at no cost (may not have been under warranty). Were friendly and understanding."

- Michael

"They have my future business, and I've never been a customer! I just called about a problem i was having with my iPad. The person who answered the phone asked me to describe the trouble. He gave some suggestions that I might try before thinking about bringing it in. His advice worked, and I am so VERY happy. True service. That is hard to find, these days. Thanks, MacMan!"

- Steve

"Got my MacBook Pro repaired here for a competitive price. They were able to get the job done quick and everyone was friendly."

- Jordyn

"Brought my iPhone 13 Pro Max in for a screen replacement, and I had nothing but amazing customer service here! Everyone is nice and friendly, they will go out of their way to help you. Highly recommend this place for anyone who needs a replacement or a MacBook!"

- Tyson

"I was at the store in Eau Claire wi. My phone was giving me problems and I went to Macman and the first helper looked it over and said it would need a deeper diognistic’s. So he set me up with an appt for the next day and they discovered my phone had crashed. Tyler white and August were just the best customer service anyone could as for. They ordered me a new phone which I had in a few days!! Totally recommend people to go there! Great service and caring associates. Thanks to all thereI am a happy customer!!"

- Barb

"The people at MacMan are SO smart and helpful. They’ve helped me more than once, and they’ve never let me down!! Thanks, MacMan!"

- Susan

"My daughter is a student at UW Eau Claire, her laptop started glitching on the bottom of her screen and then it went completely dark. I contacted Apple since it was still new, they tried some things over the phone and then said it needed to go in for service and referred us to MacMan. My daughter made an appointment the next day. They quickly diagnosed the problem and said they would order the part and it would be in in a few business days. She got a call the very next day from them that it was all fixed. She was thrilled to have it back so quickly. Thank you for the great service!"

-Karen

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