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Peace of Mind with AppleCare

AppleCare+ Benefits

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One-Stop Support & Service for Apple Products.

Work With Experts who understand anything Apple.

AppleCare+ for Mac

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AppleCare+ After Repairs

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AppleCare+ for iPad

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AppleCare+ for Headphones

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What is AppleCare+?

In Addition to making Hardware products, Apple also designs Software and many applications that run on Apple Hardware products.  AppleCare coverage Extends the complimentary Support provided by Apple. Why not get service and support from Apple experts for your Apple Device? Most issues can be resolved in a single conversation, whether it's a Phone Call, Chat Session, or in-person Support*. 

Every Apple Product comes with a One-Year Limited Warranty and 90 Days of Complimentary Technical Phone support using the Apple Corporate Support Line

AppleCare adds additional 24/7 Priority Support options and  Extends the Limited Warranty for Hardware Failures. AppleCare+ also includes Unlimited Accidental Damage coverage, so when accidents happen, there are over 5,000+ Apple Authorized Service Providers worldwide ready to help. 

*In-Person Support is Limited to Apple Retail stores only.

One-stop for Technical Support

 

Because Apple designs Mac and macOS, iPad, iPadsOS, and many applications for each, Apple is a truly integrated system.

 

Only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single Conversation.

  • 24/7 priority access to Apple experts via chat or phone

  • Global repair coverage

  • iPad Mail-in repair: Mail in your iPad using a prepaid shipping box provided by Apple

  • Carry-in repair: Take your iPad to an Apple Store or other Apple Authorized Service Provider, including MacMan.

  • Express Replacement Service

  • Onsite service for desktop Macs: Request that a technician come to your work location or have a courier pick up your Mac for service

  • Mail-in repair for portable Macs: Mail in your Mac using a prepaid shipping box provided by Apple
  • Carry-in repair: Take your Mac to an Apple Store or other Apple Authorized Service provider Such As MacMan

When should I Add AppleCare?

AppleCare+ Protection can be added with the purchase of the device. If you are still deciding, AppleCare Protection can always be added within 60 days of the device purchase date. 

If you pass the 60-day mark, do not fear; if the device is still in good physical condition and less than a year old, MacMan Inc can certify that your device is still eligible for an AppleCare+ Plan for a small service fee. 

Check out Apple's webpage on AppleCare 
https://www.apple.com/support/products/
AppleCare Benefits

AppleCare+ for Mac Hardware Coverage

 

AppleCare+ for Mac provides global repair coverage, both parts, and labor, from Apple-Authorized technicians. Coverage includes the following:

  • Your Mac computer

  • Internal Battery for MacBooks

  • Included accessories such as the power adapter

  • Apple memory (RAM)

  • Apple USB SuperDrive

AppleCare+ for Mac extends coverage from Apple to three years from your AppleCare+ purchase date and adds unlimited accidental damage coverage, each incident subject to a service fee of $99 for screen damage, or $299 for all other damage, Plus applicable tax.

If MacMan Inc. processes your AppleCare+ repair, there will be a processing, handling, and service fee of $10 in addition to Apple's fee.

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AppleCare+ for Mac Software Support 

 

Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:

  • Using macOS and iCloud features

  • Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, and pro apps such as Final Cut Pro, Logic Pro, and more

  • Connecting to printers and wireless networks. 

AppleCare Statistics

Check out www.Apple.com/support/products/mac.html for more details about AppleCare+ for Mac. 

AppleCare+ for iPad Hardware Coverage

 

AppleCare+ provides repair or replacement coverage, both parts, and labor, from Apple-authorized technicians. Service coverage includes the following:

  • Your iPad

  • Battery

  • Included USB cable and power adapter

  • Apple Pencil Purchased with your iPad

  • Unlimited incidents of accidental damage from handling, each subject to a service fee of $49 for iPad and $29 for Apple Pencil, plus applicable tax

If MacMan Inc. processes your AppleCare+ repair, there will be a processing, handling, and service fee of $10 in addition to Apple's fee.

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Software Support From Apple

 

Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:

  • Using iOS and iCloud

  • Connecting to wireless networks

  • Questions about FaceTime, Keynote, Numbers, Pages, and other Apple-branded iPad apps

AppleCare Statistics

For More information check out www.apple.com/support/products/ipad.html

AppleCare Mac
AppleCare iPad

AppleCare+ for Headphones Hardware Coverage

 

AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.

 

Service coverage includes the following:

  • Your AirPods, Beats earphones, or Beats headphones

  • Battery

  • Included USB charging cable

  • Unlimited incidents of accidental damage protection, each subject to a service fee of $29, plus applicable tax

If MacMan Inc. processes your AppleCare+ repair, there will be a processing, handling, and service fee of $6 in addition to Apple's fee.

Software Support From Apple

 

Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:

  • Using Siri

  • Bluetooth connectivity

AppleCare+ for Headphones is available for:

  • AirPods, AirPods Pro, and AirPods Max

  • Beats Fit Pro, Beats Studio Buds

  • Beats EP, Beats Solo3 Wireless, and Beats Studio3 Wireless

  • Powerbeats and Powerbeats Pro

AppleCare Headphones

Adding AppleCare+ after Repairs at MacMan

Accidentally damage your device in the first year of having it? No Problem, bring it to MacMan for quality service and Future peace of mind. 

MacMan is Apple Authorized for Service on any Apple Device, by following our standard repair procedures your device will be eligible for an AppleCare+ Protection Plan after repair.  

Enroll in an AppleCare+ Plan within 10 days of service completion to protect yourself during future repairs. 

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Adding AppleCare+ without a repair.

If you missed purchasing AppleCare with the device or in the first 60 days after purchase, a device in good physical condition and less than a year old could be certified by MacMan Inc for an AppleCare+ Plan for a small service fee.

Contact us for more information 

Post Repair AppleCare

Terms

  1. Service coverage is available only for iPad, its original included accessories, and one compatible Apple Pencil purchased with your iPad for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80 percent of their original capacity, and (iii) up to two incidents of accidental damage from handling of your iPad and Apple Pencil, each incident being subject to a service fee of $49 for iPad and $29 for Apple Pencil, plus applicable tax. Replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms for full details.

  2. Service coverage is available only for Mac and its original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80% of their original capacity, and (iii) unlimited incidents of accidental damage from handling, each incident being subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other accidental damage, plus applicable tax.

  3. Service coverage is available only for AirPods, Beats earphones, or Beats headphones and their original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80% of their original capacity, and (iii) unlimited incidents of accidental damage from handling, each incident being subject to a service fee of $29, plus applicable tax. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements. See terms for full details.

  4. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

  5. Availability of each option depends on country or region in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions. Apple may also request that the customer replace components with readily installable parts

  6. AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. Purchase of the plan is not required to purchase the covered equipment. For complete details, see terms at apple.com/legal/sales-support/applecare/applecareplus/us/mac/.

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