Is my Apple product too old for service?
The below information is for Apple products purchased in the USA.
As an Apple Authorized Service Provider, MacMan complies with Apple service policies. Here is some information that you may be interested in. Check out our post on "How Old Is Old" for guidance on how long you may want to keep your Mac before trading it in or upgrading it. Our service department can help with upgrades and repairs. Our sales department can help with the purchase of a new Mac or iPad. We can also take care of transferring your data.
How long will service parts be available? Apple provides hardware services for a minimum of 5 years after the end of production and for 7 years on vintage products (Mac products only).
For repairs using a standalone battery or service part with a battery, select Mac notebook computers allow an additional period of service for a total of 10 years after end of production. These battery related repairs are eligible for service based on inventory availability.
Base on the date of this post, 5-23-21, below is a list of Apple products now considered vintage. Apple products older than the list below have already been classified as vintage. If your Apple product is on this list, it doesn't mean we can't service it, it means we may not be able to get parts. We only use Apple genuine parts.
A. Mac
MacBook Air (11-inch, Mid 2013)
MacBook Air (13-inch, Mid 2013)
MacBook Air (11-inch, Early 2014)
MacBook Air (13-inch, Early 2014)
MacBook Pro (Retina, Mid 2012) 1
MacBook Pro (Retina, 13-inch, Late 2012) 6
MacBook Pro (Retina, 13-inch, Early 2013) 6
MacBook Pro (Retina, 15-inch, Early 2013) 6
MacBook Pro (Retina, 15-inch, Late 2013)
MacBook Pro (Retina, 13-inch, Late 2013)
MacBook Pro (Retina, 13-inch, Mid 2014)
MacBook Pro (Retina, 15-inch, Mid 2014)
Mac mini (Late 2012)
Mac mini Server (Late 2012)
iMac (21.5-inch, Late 2013)
iMac (27-inch, Late 2013)
iMac (21.5-inch, Mid 2014)
iMac (Retina 5K, 27-inch, Late 2014-Mid 2015)
B. iPad
iPad (4th generation) - Wi-Fi 3
iPad (4th generation) - Wi-Fi + Cellular 3
iPad (4th generation) - Wi-Fi + Cellular (MM) 3
iPad mini Wi-Fi 3
iPad mini Wi-Fi + Cellular 3
iPad mini Wi-Fi + Cellular (MM) 3
iPad mini 3 Wi-Fi 3
iPad mini 3 Wi-Fi + Cellular 3
iPad mini 3 Wi-Fi + Cell TD-LTE 3
C. iPhone
iPhone 4S (8GB) 2 & 5
iPhone 5c (GSM/MM) 5
iPhone 5c (GSM/GSMTD) 5
D. iPod
iPod nano (7th generation) 4
iPod touch (5th generation) 4
iPod touch (5th generation, 16GB, Mid 2013) 4
iPod classic 160GB (Late 2009) 4
Keep in mind, that if your Apple product is considered vintage, it doesn't mean it is not useful, but you should be prepared if something happens. Check out our post on "How Old Is Old" and think about your options. If you depend on your device, what would you do if something happened like, liquid damage, it was dropped, hardware failure, etc. What about your data? Did you know MacMan offers service programs to keep your Mac up and running? Including offsite backup to an enterprise data center. Check out our Pulse Managed services.
I wrote this post with a MacBook Pro (Retina, 13-inch, Late 2013), but it is my spare Mac and not one I depend on every day.
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