Phone, iPad and Mac Sales & Support Specialist
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Part-time
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Are you passionate about technology and helping others? Do you have a knack for supporting iPhones, iPads, and other cellular devices? We’re looking for a motivated, tech-savvy individual to join our team as a Technology Sales & Support Specialist!
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Position Overview:
Sales and support of iPhones, iPads, and Mac computers. We welcome all Apple enthusiasts who love sharing their expertise, can learn and master Apple-related products and solutions.
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Key Responsibilities:​
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Sales - Drive sales by understanding customer needs and recommending appropriate products and solutions (iPhone, iPad, Mac & Android Phones)
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Assist with merchandising and maintaining a visually appealing store environment
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Collaborate with team members in a retail environment to achieve sales and customer service goals
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Provide excellent customer service and support for iPhones, iPads, and Mac computers
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Creating sales and service tickets
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Provide one-on-one support and training to customers​​
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Qualifications:
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Strong passion for technology and a desire to help customers of all skill levels
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Positive attitude with a focus on providing a welcoming experience
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Ability and willingness to learn and adapt to new Apple products and technologies
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Retail experience and a collaborative approach to teamwork
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Ability to work on Saturdays as well as week days
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If you have skills in marketing, blogging, or social media, Wix, website development, that’s a bonus!
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Preferred Skills & Experience:
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Retail sales
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Business to business sales
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Apple knowledge of iPhones, iPads, Macs and other Apple solutions is a big plus!
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On the Job Training:
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Hands on retail sales training provided
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On-line Apple product training available and required
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On-line Apple sales training available and required
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Cellcom sales training provided
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POS system training provided​
Compensation:
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Hourly base pay plus commission
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Hourly pay is based on experience​
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Commission is based on performance
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Benefits:
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Competitive pay with opportunities for growth
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Team environment with supportive leadership
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Hands-on training and development with the latest in tech products
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Online training to learn Apple products
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Employee discounts and buying program
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If you’re ready to bring your tech passion to a customer-centric, team-focused retail role, we want to hear from you! Apply today and help us create an exceptional experience for all our customers.​​
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How to Apply:
Send Resume
Online Application
Apple Service & Support Specialist
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Part-time and Full-time Openings
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Are you passionate about Apple products and love helping people solve technical problems? We're looking for a versatile and motivated Apple Technician to join our team. This role is primarily technical—diagnosing, supporting, and repairing Apple devices—but also includes elements of customer service and retail sales.
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As an Apple Authorized Service Provider and Reseller, we hold ourselves to a high standard of excellence in both technical skill and customer experience. If you're someone who thrives in a fast-paced environment, enjoys solving problems, and wants to work with a team that values integrity, learning, and support—this could be a great fit.
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Key Responsibilities:​
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Diagnose and repair Apple computers, iPhones, iPads, and other Apple devices in accordance with Apple’s standards.
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Assist customers in person, over the phone, and via email with technical issues, service requests, and product inquiries.
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Perform software troubleshooting, hardware diagnostics, and device setup.
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Provide clear and empathetic customer support, helping customers understand their options and next steps.
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Support sales by answering product-related questions, recommending solutions, and guiding customers through purchases.
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Manage service tickets and documentation accurately and efficiently.
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Assist with inventory management and ensure parts and devices are properly tracked and stored.
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Minimum Qualifications:
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Working knowledge of iOS, macOS, and iPadOS.
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Basic understanding of current Apple product offerings.
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Prior experience in a technical support or troubleshooting role.
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Strong customer service background.
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Excellent written and verbal communication skills.
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Highly organized with the ability to manage multiple tasks at once.
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Preferred Qualifications (Ideal Candidate):
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In-depth knowledge of iOS, macOS, and iPadOS.
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Familiarity with current Apple products, services, and news.
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Experience selling phones, tablets, computers, or related electronics/software.
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Prior experience assisting customers remotely (e.g., by phone or chat).
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Experience in an Apple-support environment (e.g., Apple Store, AASP, tech consultancy).
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Experience repairing Apple hardware (Macs, iPhones, iPads).
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Basic knowledge of mobile device management (MDM) systems.
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Retail inventory management experience.
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Passion for technology and helping others.​​
What We Offer:
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A supportive, team-oriented work environment.
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Opportunities for ongoing training and certification through Apple.
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Access to employee discounts on products and services.
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A chance to work with a wide variety of Apple devices and technologies.
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Compensation:
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Hourly base pay
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Hourly pay is based on experience​
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Increases based on performance and completion of training and certifications
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Benefits:
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Competitive pay with opportunities for growth
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Team environment with supportive leadership
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Hands-on training and development with the latest in tech products
-
Online training to learn Apple products
-
Employee discounts and buying program
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If you’re ready to bring your technical skills and customer service experience to a growing, Apple-focused team, we’d love to hear from you.​​
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How to Apply:
Send Resume
Online Application
