Phone, iPad and Mac Sales & Support Specialist
Part-time
Are you passionate about technology and helping others? Do you have a knack for supporting iPhones, iPads, and other cellular devices? We’re looking for a motivated, tech-savvy individual to join our team as a Technology Sales & Support Specialist!
Position Overview:
Sales and support of iPhones, iPads, and Mac computers. We welcome all Apple enthusiasts who love sharing their expertise, can learn and master Apple-related products and solutions.
Key Responsibilities:
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Sales - Drive sales by understanding customer needs and recommending appropriate products and solutions (iPhone, iPad, Mac & Android Phones)
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Assist with merchandising and maintaining a visually appealing store environment
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Collaborate with team members in a retail environment to achieve sales and customer service goals
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Provide excellent customer service and support for iPhones, iPads, and Mac computers
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Creating sales and service tickets
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Provide one-on-one support and training to customers
Qualifications:
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Strong passion for technology and a desire to help customers of all skill levels
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Positive attitude with a focus on providing a welcoming experience
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Ability and willingness to learn and adapt to new Apple products and technologies
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Retail experience and a collaborative approach to teamwork
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Ability to work on Saturdays as well as week days
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If you have skills in marketing, blogging, or social media, Wix, website development, that’s a bonus!
Preferred Skills & Experience:
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Retail sales
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Business to business sales
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Apple knowledge of iPhones, iPads, Macs and other Apple solutions is a big plus!
On the Job Training:
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Hands on retail sales training provided
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On-line Apple product training available and required
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On-line Apple sales training available and required
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Cellcom sales training provided
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POS system training provided
Compensation:
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Hourly base pay plus commission
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Hourly pay is based on experience
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Commission is based on performance
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Benefits:
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Competitive pay with opportunities for growth
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Team environment with supportive leadership
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Hands-on training and development with the latest in tech products
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Online training to learn Apple products
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Employee discounts and buying program
If you’re ready to bring your tech passion to a customer-centric, team-focused retail role, we want to hear from you! Apply today and help us create an exceptional experience for all our customers.
How to Apply:
Send Resume
Online Application
Apple Service & Support Specialist
Part-time and Full-time Openings
Are you passionate about Apple products and love helping people solve technical problems? We're looking for a versatile and motivated Apple Technician to join our team. This role is primarily technical—diagnosing, supporting, and repairing Apple devices—but also includes elements of customer service and retail sales.
As an Apple Authorized Service Provider and Reseller, we hold ourselves to a high standard of excellence in both technical skill and customer experience. If you're someone who thrives in a fast-paced environment, enjoys solving problems, and wants to work with a team that values integrity, learning, and support—this could be a great fit.
Key Responsibilities:
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Diagnose and repair Apple computers, iPhones, iPads, and other Apple devices in accordance with Apple’s standards.
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Assist customers in person, over the phone, and via email with technical issues, service requests, and product inquiries.
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Perform software troubleshooting, hardware diagnostics, and device setup.
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Provide clear and empathetic customer support, helping customers understand their options and next steps.
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Support sales by answering product-related questions, recommending solutions, and guiding customers through purchases.
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Manage service tickets and documentation accurately and efficiently.
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Assist with inventory management and ensure parts and devices are properly tracked and stored.
Minimum Qualifications:
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Working knowledge of iOS, macOS, and iPadOS.
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Basic understanding of current Apple product offerings.
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Prior experience in a technical support or troubleshooting role.
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Strong customer service background.
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Excellent written and verbal communication skills.
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Highly organized with the ability to manage multiple tasks at once.
Preferred Qualifications (Ideal Candidate):
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In-depth knowledge of iOS, macOS, and iPadOS.
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Familiarity with current Apple products, services, and news.
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Experience selling phones, tablets, computers, or related electronics/software.
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Prior experience assisting customers remotely (e.g., by phone or chat).
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Experience in an Apple-support environment (e.g., Apple Store, AASP, tech consultancy).
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Experience repairing Apple hardware (Macs, iPhones, iPads).
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Basic knowledge of mobile device management (MDM) systems.
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Retail inventory management experience.
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Passion for technology and helping others.
What We Offer:
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A supportive, team-oriented work environment.
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Opportunities for ongoing training and certification through Apple.
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Access to employee discounts on products and services.
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A chance to work with a wide variety of Apple devices and technologies.
Compensation:
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Hourly base pay
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Hourly pay is based on experience
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Increases based on performance and completion of training and certifications
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Benefits:
-
Competitive pay with opportunities for growth
-
Team environment with supportive leadership
-
Hands-on training and development with the latest in tech products
-
Online training to learn Apple products
-
Employee discounts and buying program
If you’re ready to bring your technical skills and customer service experience to a growing, Apple-focused team, we’d love to hear from you.
How to Apply:
Send Resume
Online Application
