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Advantage Mac

Desktops and Laptops

Advantage-V5.png

The next level of support for today’s Apple users is here.

 

A managed service for any Mac user.

Advantage has the flexibility and functionality to keep your Apple devices, and you, running at peak performance.

"Making technology easy by connecting the dots."

Service
Normal Price
Mac
Mac Plus
Mac Ultra
Auto Tune-ups and Managed Updates
$35 / mo
X
X
X
Reported System Error Alerts
$60 / yr
X
X
X
Managed Cybersecurity
$60 / yr
X
X
X
Managed Secure Offsite Data Backup
$250 / yr
X
On Demand Remote Quick Fix*
$25
X
X
X
On Demand Remote Support**
$100 / hr
50% Discount
50% Discount
50% Discount
In-store Services
$130 / hr
X
X
X
Expedited Service
$155
X
X
X
In-store Manual Tune-ups
$120
X
X
Repair Diagnostics & Evaluations
$65
50% Discount
50% Discount
50% Discount
In-Store Service Labor
$130 / hour
50% Discount
50% Discount
50% Discount
Data Recovery Services
Starts at $175
50% Discount
50% Discount
50% Discount
One-on-One In-Store Training
$80 / hr
50% Discount
50% Discount
In-store Training Classes
$20
X
X
iCloud Password Resets
$60
X
X
iCloud Settings Checks
$20
X
X
On-site Services Labor
$140 / hr
25% Discount
25% Discount
25% Discount
On-site Travel
$90 / hr
Normal Rate
Normal Rate
Normal Rate
New System Setup
$79
$50 Discount
$50 Discount
Orientation With New Device Purchase
$50
X
X
Data Migration
$149 to $249
$50 Discount
$50 Discount

X = Included with package at no additional charge.

* On Demand Remote Quick Fix up-to 20 minutes at no additional charge​. Limits may apply.

** On Demand Remote Support and Training for session over 20 minutes are discounted at 50% of our normal remote support rate of $100 per hour. 

What's in it?

Reported Error Alerts

  • Real - Time Alert System

  • Battery failure reporting

  • Crash plan reporting

  • Disk free usage reporting

  • Kernel Panic reporting

  • Network security reporting (firewall, gatekeeper)

  • HD SMART Status reporting

  • Time Machine backup reporting

  • Always-on Compliance reporting

  • See more details below

 

Maintenance

  • Repair user permissions Malware removal

  • Reset launch services Cache cleaning

  • Remote updating

  • Prevent updating before you are ready

  • Encrypt macOS device with FileVault and escrow keys

 

Mobile Device Management - Optional

  • Automated Deployment

  • Device Security

On Demand Remote Support - User requested

  • Remote Control

  • Live chat Live terminal

  • Ticketing system linked to MacMan Support Agents

  • Lost mode to lock and wipe the device to protect sensitive data.

Setup (with Mac Plus)

  • Discount on new system setups

  • Orientation with new Mac purchase

Training (with Mac Plus)

  • Discounts on One-on-One training

  • Free admission to training classes

Repair Service

  • Priority service status

  • Quarterly Tune-ups

  • Discounts on in-shop service labor

  • Discounts on on-site service

Managed Offsite Backup (with Mac Ultra)

  • Automated offsite data backup

  • Backup reporting

Perks:

  • On demand remote and customer support between 9am - 7pm with low wait times for computer-related or software issues

  • Quick fixes are included in the package, and remote support is offered at a discount for longer duration sessions

  • Secure remote access that only the customer’s user can accept to prevent unwanted access

  • Using our maintenance and monitoring packages a MacMan technician can detect potential hardware and software issues proactively

  • Potential issues include hard drive failure, memory issues, kernel panics, and much more!

  • Our software is easily installed and will not affect your computer’s performance or security but will also improve the security of your Mac by adding Managed Cybersecurity to protected against Malware and Viruses.

  • For businesses our packages include the ability to set policies so your employees will have a uniform set of computer settings without having to adjust them manually for multiple machines, saving time and improving productivity

Reported Error Alerts

Check Engine Logo

Your computer didn't come with a "Check Engine" light, but we can install one.

 

​Wouldn't it be nice if your computer would warn you of potential problems?

 

Well, now it can. Advantage Mac works with your Mac to report potential system problems such as Malware, hard drive failures, and even if your backup is not working. 

 

Why? Because the most important part of your computer is your data.

Think about this:

  • Not sure if your computer is having problems?

  • Do you have Malware affecting the performance of your computer?

  • Do you have security threats you don't know about?

  • Does your computer run as well as it did when it was new?

  • How much free space is on your hard drive?

  • How about your backup? Is it working properly?

Take a Proactive Approach

  • Advantage is like having your own IT department taking care of your computer. 

  • Streamline your support and reduce the cost of service issues.

  • Preemptive action to limit data loss or unplanned downtime. 

  • Keep your computer in tip-top shape.

  • Mac

    35$
    Every month
    Advantage Mac
     
    • For 1 Mac
    • #64073
  • Mac Plus

    45$
    Every month
    Advantage Mac Plus
     
    • For 1 Mac
    • #64074
  • Mac Ultra

    60$
    Every month
    Advantage Mac Ultra
     
    • For 1 Mac
    • #64075
  • Mac Qt

    105$
    Every 3 months
    Advantage Mac
     
    • For 1 Mac
    • #64360
  • Mac Plus Qt

    135$
    Every 3 months
    Advantage Mac Plus
     
    • For 1 Mac
    • #64366
  • Mac Ultra Qt

    180$
    Every 3 months
    Advantage Mac Ultra
     
    • For 1 Mac
    • #64403
  • Mac Annual

    419$
    Every year
    Advantage Mac
     
    • For 1 Mac
    • #64080
  • Mac Plus Annual

    499$
    Every year
    Advantage Mac Plus
     
    • For 1 Mac
    • #64081
  • Mac Ultra Annual

    699$
    Every year
    Advantage Mac Ultra
     
    • For 1 Mac
    • #64082
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