YOUR INFORMATION IS SAFE WITH US
We recognize that you and your customers’ data and privacy are of paramount importance.
By installing and using Pulse + Maintenance, your understanding and agree that your computer will report information, via the internet, regarding the health of your computer, including, but not limited to, computer logs, error messages, serial number, and pre-failure warnings to the Pulse + Maintenance dashboard that is powered by Solar Winds. You also grant MacMan, Inc. employees permission to monitor said dashboard and contact you with issues that may result in needed service. You are also agreeing to allow Pulse + Maintenance to run routine service maintenance on your computer, detect malware, adware, and viruses on your computer. You also understand that with Pulse + Maintenance, you have the option to choose remote support, but this is only turned on, by MacMan, Inc. when you request the remote service option. WE WILL NOT ACCESS YOUR COMPUTER WITHOUT YOUR PERMISSION.
BILLING & PAYMENT TERMS
Billing may be monthly, quarterly, or annually at the beginning of service. Automatic recurring bill payments, via a credit card, will be set up for the quarterly billing option.
Cancellation of service may be requested at any time. Service will continue until the end of the prepaid period. No refunds will be given. Once canceled, all backed-up data will be erased. To cancel, please call MacMan, Inc. at 715-834-7074.
FAILURE TO PAY ON TIME
In the event that you fail to pay the invoice when due, or we are unable to charge your credit card, MacMan, Inc. may immediately and without notice terminate this Agreement, including all rights to continue using Pulse Monitoring service. If your payment becomes more than 7 days overdue, MacMan, Inc. reserves the right to delete your account.
MONITORING, INSTALLATION, AND USE
MacMan, Inc. will monitor the Pulse Monitoring system, but we do not make any warranties or guarantees of the hardware, software, or Internet connection our customers use. By installing, or having MacMan install, MacMan, Inc.’s Pulse Monitoring service, you are agreeing to all the terms and conditions of MacMan, Inc. and the Watchman End User License Agreement. Watchman powers the Pulse Monitoring system.
LIMITATION OF MACMAN, INC. LIABILITY
IN NO EVENT WILL MACMAN, INC. BE LIABLE TO YOU FOR ANY LOST PROFITS, LOST SAVINGS, LOST DATA, UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, LOST REVENUE, BUSINESS INTERRUPTION, LOSS OF CAPITAL OR OTHER SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING OUT OF OR RELATING TO THIS AGREEMENT OR ANY MACMAN, INC. PRODUCT FURNISHED OR TO BE FURNISHED BY MACMAN, INC. UNDER THIS AGREEMENT OR THE USE THEREOF, EVEN IF MACMAN, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE, AND THE AGGREGATE LIABILITY OF MACMAN, INC. UPON ANY AND ALL CLAIMS HOWSOEVER ARISING OUT OF OR RELATING TO THIS AGREEMENT OR ANY MACMAN, INC. PRODUCTS FURNISHED OR TO BE FURNISHED BY MACMAN, INC. UNDER THIS AGREEMENT WILL, IN ANY EVENT, BE ABSOLUTELY LIMITED TO THE AMOUNT PAID BY YOU TO MACMAN, INC. FOR YOUR PURCHASES OF MACMAN, INC. SERVICE UNDER THIS AGREEMENT; PROVIDED, HOWEVER, THAT NOTHING IN THIS AGREEMENT SHALL OPERATE TO RELIEVE MACMAN, INC. FROM LIABILITY FOR ITS OWN WILLFUL OR WANTON RECKLESSNESS OR INTENTIONAL TORTS.
INDEMNITY BY YOU
You will, to the fullest extent permitted by law, indemnify MacMan, Inc. against and hold MacMan, Inc. harmless from any and all claims, liabilities, damages, costs, and expenses, including reasonable attorneys' fees in connection with investigating, defending, or settling any claim relating to or arising outacts or omissions on the part of you which gives rise to claims against MacMan, Inc. by third parties.
You represent and warrant that (a) you are the owner or an authorized user of the computer and data on which Pulse Monitoring service is installed on or are used in conjunction with; and (b) you shall use Pulse Monitoring service only for lawful purposes, and will comply at all times with all applicable federal, state, and local laws and regulations applicable to the use of the same. You agree not to use any automated or manual process to interfere with, modify, or attempt to interfere with or modify the Pulse Monitoring service except to uninstall the same as provided herein.
a. ENFORCEMENT/CHOICE OF LAW/CHOICE OF FORUM. Every provision of this Agreement will be construed, to the extent possible, so as to be valid and enforceable. If any provision of this Agreement so construed is held by a court of competent jurisdiction to be invalid, illegal, or otherwise unenforceable, such provision will be deemed severed from this Agreement, and all other provisions will remain in full force and effect.
b. ENTIRE AGREEMENT/NO WAIVER
This Agreement sets forth the entire agreement and understanding between MacMan, Inc. and you, the user of the Pulse Monitoring system, regarding the subject matter hereof and supersedes any prior representations, advertisements, statements, proposals, negotiations, discussions, understandings, or agreements regarding the same subject matter. You acknowledge that it has not been induced to enter into this Agreement by any representations or statements, oral or written, not expressly contained in this Agreement. This Agreement may not be modiﬁed or amended except as described herein or by separate writing referencing this Agreement and signed by both you and an authorized representative of MacMan, Inc. The failure by MacMan, Inc. at any time to enforce any of the provisions of this Agreement or any right or remedy available hereunder or at law or in equity, or to exercise any option herein provided, will not constitute a waiver of such provision, right, remedy or option or in any way affect the validity of this Agreement. The waiver of any default by MacMan, Inc. will not be deemed a continuing waiver but will apply solely to the instance to which such waiver is directed. This Agreement will in all respects be governed by and interpreted, construed, and enforced in accordance with the laws of the United States of America and the state of Wisconsin without respect to its choice of law provisions. Any action between the parties will be valued in a state or federal court situated within the state of Wisconsin, and you irrevocably submit yourself to the personal jurisdiction of such courts for such purpose.
c. CORRECTION OF ERRORS AND INACCURACIES
This Agreement may contain typographical errors or other errors or inaccuracies and may not be correct or current. MacMan, Inc. reserves the right to correct any errors, inaccuracies, or omissions and to change or update this Agreement at any time without prior notice. MacMan, Inc. does not, however, guarantee that any errors, inaccuracies, or omissions will be corrected.
The section headings appearing in this Agreement are inserted only as a matter of convenience and in no way define, limit, construe or describe the scope or extent of such section or in any way affect such section.