Apple Authorized

iPhone Repair

It Does Make a Difference Where You Have Your iPhone Repaired

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• We are authorized by Apple and our techs are certified by Apple.

• We use genuine Apple parts supplied by, and backed by Apple.

• We recalibrate your screen, to factory specs, after replacement.

• We will NOT VOID your Apple warranty.

• Convenience, with a fast turnaround.

• We have repaired Apple products for nearly 28 years - it's our passion.

• All Apple parts used in repairs have a 90 day Apple Warranty.

• Free 80-day follow-up diagnostics and evaluation.

• iPhone loaner program.

Do I Need An Appointment?

• Appointments are recommended and can be made online. ​

• If you are dropping off your iPhone without an appointment, we will add your repair request to our service queue.

• If your repair need is time sensitive, we can expedited your request and move your repair to the top of our queue for a $75 additional charge.

Checking in Your iPhone For Service

​Warranty Repairs

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• Prepare your iPhone before service. See below.

• Check-in your iPhone for service.​

• Wait to hear from us.

• If your iPhone is within the Apple warranty, a $20 diagnostic labor fee will be assessed, but only collected at the completion of the repair, if the repair is not covered by an Apple warranty. Examples of this would be software-related issues, physical damage, or liquid damage.

• If the repair is covered by AppleCare Plus, there will be a deductible and service fee to process the warranty claim.

• If the repair is not covered by an Apple warranty, you will be responsible for all labor fees associated with the repair order.

• All fees must be paid when picking up your iPhone.

​Out of Warranty Repairs

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• Prepare your iPhone before service. See below.

• Check-in your iPhone for service.

• Pay the diagnostic labor cost of $20*

• Pay the part cost, if known.

• Wait to hear from us.

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We will diagnose your iPhone, and if parts are needed, contact you with a repair estimate. If we are able to fix the reported problem, without parts, we will do so.

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*Labor rate may differ if multiple problems are found, if your iPhone was not prepared or if you would like us to back it up prior to service. Labor is subject to sales tax.

How Long Will It Take? 

• We understand the importance of having your phone back as soon as possible, so we strive to turn repairs around quickly.

• With an appointment, turnaround times will be shorter. 

By Appointment 

Without an Appointment 

Screen replacement

Battery replacement

Other hardware repairs

iPhone reset and restore

Most software related repairs

Recalls

same day repair

same day repair

1 to 4 days

same day repair

same day repair

3 to 8 days

Screen replacement

Battery replacement

Other hardware repairs

iPhone reset and restore

Most software related repairs

Recalls

1 to 4 days

1 to 4 days 

3 to 5 days

1 to 2 days 

1 to 2 days 

4 to 10 days

• These times are estimates and are not guaranteed. Times will vary depending on the complexity of the repair, part availability, if your iPhone has not been prepared for service, or if we are waiting on your approval. In some cases, these times may be extended. 

• WE WILL CONTACT YOU if we need additional information, approval or when the repair is done. When dropping off your iPhone, please make sure we have your current email, phone number, and any other phone numbers where you may be contacted.

• Weekdays are Monday through Friday and exclude holidays. 

If Your iPhone Has Been Repaired Before

If your iPhone has third-party parts or unauthorized alterations, let us take a look to determine the proper procedure and price of our repair. 

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If you have had your iPhone battery replaced by a non-Apple authorized repair shop using a non-Apple battery, such as Batteries Plus Bulbs, Apple does not allow us to service your iPhone in any way. Non-Apple batteries are considered hazardous and for the safety of our technicians, we are unable to service iPhones with non-Apple batteries

After the Repair Is Complete

Customers agree to pay all unpaid service charges upon pickup, unless terms have been established. Any equipment not picked up within 30 days, from the time of completion, becomes the property of MacMan, Inc. and may be recycled.

iPhone Display and Battery Replacement Prices

Prior to replacing the display or battery, our technicians evaluate and diagnose the iPhone to determine if there is anything else wrong. If there is, you will be notified and the price will be re-quoted. Apple parts come with a 90-day warranty. With your repair, we include FREE follow-up diagnostics around the 80-day mark to ensure that the replacement part is still working properly.

*Labor rate may differ if multiple problems are found, if your iPhone was not prepared or if you would like us to back it up prior to service. Parts and labor rates are subject to sales tax.