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Advantage Mac & Pulse Backup

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The next level of support for today’s Apple users is here.

 

A managed service for any Mac user.

Advantage has the flexibility and functionality to keep your Apple devices, and you, running at peak performance.

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"Making technology easy by connecting the dots."

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Business Advantage

Mac

Fall all Macs

  • System Maintenance & Security

  • Auto Tune-ups and Managed Updates

  • Reported System Error Alerts

  • Managed Cybersecurity

  • Remote Support

    • On Demand Remote Quick Fix*

    • On Demand Remote Support**

  • In-store Services

    • Priority Repair Status

    • Expedited Service

    • Repair Diagnostics & Evaluations

      • 50% Discount​

    • Repair Service Labor

      • 50% Discount​

  • Data Recovery Services

    • 50% Discount

  • On-site Services Labor

    • 25% Discount

  • On-site Travel

    • Normal Rate

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Business Advantage

Backup

For workstations and servers.

  • Pulse Secure Managed Data Backup

  • Dashboard Monitoring

  • Multiple Destination​

    • Attached Storage

    • Network Storage

    • Enterprise Data Center - Unlimited Storage

  • File Encryption

  • Password Protected

  • Private Security Key

  • Email Reports and Alerts

  • Backup Scheduling

  • Multiple Backup Sets

  • Web Restores

  • Multiple Versioning

  • Tech Support Included

  • OS Types

    •  macOS

    • Windows

    •  Linux

* On Demand Remote Quick Fix up-to 20 minutes at no additional charge​. Limits may apply.

** On Demand Remote Support and Training for session over 20 minutes are discounted at 50% of our normal remote support rate of $100 per hour. 

What's System Maintenance?

Mac

  • Real - Time Alert System

  • Battery failure monitoring

  • Crash plan reporting

  • Disk free usage

  • Kernel Panic reporting

  • Network security reporting (firewall, gatekeeper)

  • HD SMART Status reporting Time Machine backup reporting Warranty ending report Always-on Compliance

Maintenance

  • Repair user permissions Malware removal

  • Reset launch services Cache cleaning

  • Remote updating

  • Prevent updating before you are ready

  • Encrypt macOS device with FileVault and escrow keys

Mobile Device Management

  • Automated Deployment

  • Device Security

Remote Support - User requested

  • Remote Control

  • Live chat Live terminal

  • Ticketing system linked to MacMan Support Agents

  • Lost mode to lock and wipe the device to protect sensitive data.

Setup (with Mac Plus)

  • Discount on new system setups

  • Orientation with new Mac purchase

Training (with Mac Plus)

  • Discounts on One-on-One training

  • Free admission to training classes

Repair Service

  • Priority service status

  • Quarterly Tune-ups

  • Discounts on in-shop service labor

  • Discounts on on-site service

Managed Offsite Backup (with Mac Ultra)

  • Automated offsite data backup

  • Backup reporting

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Business Advantage Mac Plans

  • Mac

    35$
    Every month
    Advantage Mac
     
    • For 1 Mac
    • #64073

  • Advantage Mac 2

    70$
    Every month
    Advantage Mac
     
    • For 2 Macs
    • #64073X2

  • Advantage Mac 3

    105$
    Every month
    Advantage Mac
     
    • For 3 Macs
    • #64073X3

  • Advantage Mac 4

    140$
    Every month
    Advantage Mac
     
    • For 4 Macs
    • #64073X4

  • Advantage Mac 5

    175$
    Every month
    Advantage Mac
     
    • For 5 Macs
    • #64073X5

  • Advantage Mac 6

    210$
    Every month
    Advantage Mac
     
    • For 6 Macs
    • #64073X6

  • Advantage Mac 7

    245$
    Every month
    Advantage Mac
     
    • For 7 Macs
    • #64073X7

  • Advantage Mac 8

    280$
    Every month
    Advantage Mac
     
    • For 8 Macs
    • #64073X8

  • Advantage Mac 9

    315$
    Every month
    Advantage Mac
     
    • For 9 Macs
    • #64073X9

  • Advantage Mac 10

    350$
    Every month
    Advantage Mac
     
    • For 10 Macs
    • #64073X10

  • Advantage Mac 11

    385$
    Every month
    Advantage Mac
     
    • For 11 Macs
    • #64073X11

  • Advantage Mac 12

    420$
    Every month
    Advantage Mac
     
    • For 12 Macs
    • #64073X12

Reported Error Alerts

Your computer didn't come with a "Check Engine" light, but we can install one.

 

​Wouldn't it be nice if your computer would warn you of potential problems?

 

Well, now it can. Advantage Mac works with your Mac to report potential system problems such as Malware, hard drive failures, and even if your backup is not working. 

 

Why? Because the most important part of your computer is your data.

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Think about this:

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  • Not sure if your computer is having problems?

  • Do you have Malware affecting the performance of your computer?

  • Do you have security threats you don't know about?

  • Does your computer run as well as it did when it was new?

  • How much free space is on your hard drive?

  • How about your backup? Is it working properly?

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Take a Proactive Approach

​

  • Advantage is like having your own IT department taking care of your computer. 

  • Streamline your support and reduce the cost of service issues.

  • Preemptive action to limit data loss or unplanned downtime. 

  • Keep your computer in tip-top shape.

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Business Advantage Backup Only Plans

  • Pulse Backup

    25$
    Every month
    Unlimited off-site backup to a secure data center.
     
    • Up to 4 workstations
    • Mac • Linux • Windows
    • #59319

  • Pulse Backup

    65$
    Every 3 months
    Unlimited off-site backup to a secure data center.
     
    • Up to 4 workstations
    • Mac • Linux • Windows
    • #59271

  • Pulse Backup

    250$
    Every year
    Unlimited off-site backup to a secure data center.