When things go wrong.
We are the only Apple Authorized iPhone and iPad repair and service provider in West central Wisconsin.
Picture from Apple's dealer locator. "Find a service provider"
We are authorized by Apple to service your iOS device under warranty or out of warranty. Our technicians are certified by Apple.
Our repair procedure start with a full evaluation and diagnostics of your device. If your device is out of warranty, there is a $15 evaluation fee.
Repairs are performed in-house or in some cases after the diagnostic is complete, we overnight your device to Apple for repair or replacement. Screen replacement repairs are done at Apple because once the screen has been replaced, it is recalibrated to factory specs to insure your device is working properly. No one else does that.
Before bringing in your device for service
Please make sure you've done the following things before bringing in your device for service:
- Make sure all of your data is backed up to iCloud or iTunes. Remember, MacMan in NOT responsible for the data on your device.
- Turn off your passcode. This can be found under Settings > Touch ID & Passcode.
- Turn off Find My iPhone/iPad. This can be found under Settings > Tapping on your Name > iCloud > Find My iPhone. Additionally, you can disable these features through www.icloud.com if your device is not able to be powered on.
- Turn off any restrictions on the device. This can be found under Settings > General > Restrictions.
- If you need help with any of these things, please bring in your Apple ID and Password when checking in your device, so we can show you how to disable these features.
- If a device is checked in without these steps being followed, additional labor fees may apply.
Advantage of having MacMan repair your device.
Our technicians use the proper hardware tools, software diagnostic tools, and procedures provided to us by Apple to assure your device is service to Apple standards.
New iOS device setup
We make it easy for you. We offer iOS device setup. We can also backup your device and restore it after it has been repaired.
We understand it is hard to be without your iPhone, so if you need your iPhone repaired, we have a loaner program to offer you. There is a $39 flat rate cost for the loaner iPhone plus a security deposit.